PRICE MEDIATION PRIVACY POLICY
Effective Date: November 10, 2026
Price Mediation (“Price Mediation,” “PM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information provided to us.
This Privacy Policy explains what information we collect, how we collect and use it, when information may be disclosed, how we work to protect it, and the choices available to you.
This Privacy Policy applies to information collected through our website, online forms, client intake and scheduling systems, telephone and text communications, email, mediation and service platforms, and other online services operated or used by Price Mediation.
1. Information We Collect
Depending on how you interact with Price Mediation, we may collect information including:
Name, address, telephone number, and email address
Information about family members, other parties, or other individuals involved in a matter
Information submitted through inquiry, intake, screening, scheduling, mediation, or other forms
Financial, employment, property, income, debt, asset, and business information
Information regarding family, parenting, custody, support, or other disputes
Documents or files you choose to provide
Appointment and scheduling information
Payment and billing information
Communications with Price Mediation
Mobile telephone numbers and preferences or consent concerning text-message communications
Technical information associated with use of our website or online services, such as IP address, browser information, device information, and website usage information
We may collect this information directly from you, through forms or communications you submit, through other participants or authorized persons involved in a matter, and through service providers used to operate our systems and provide requested services.
Please do not submit information through a website or intake form that has not been requested or that you do not believe is reasonably necessary for us to evaluate or provide services.
2. How We Use Information
Price Mediation may use personal information to:
Respond to inquiries
Conduct intake and screening
Determine whether our services may be appropriate for a matter
Identify potential conflicts or other issues affecting our ability to provide services
Schedule appointments, meetings, and mediation sessions
Provide mediation, settlement, educational, consulting, or related services
Communicate with clients, prospective clients, participants, and other authorized persons
Send authorized appointment, scheduling, service, and other communications by telephone, email, or text message
Administer billing and payments
Maintain appropriate business and service records
Improve our forms, processes, website, and services
Protect the security and integrity of our systems
Comply with applicable legal, contractual, organizational, or professional obligations
Providing information through an inquiry, intake form, email, telephone call, or text message does not by itself create a mediator-client, attorney-client, or other professional relationship with Price Mediation.
3. Mediation and Confidentiality
Information exchanged as part of a mediation may be subject to California mediation confidentiality laws, contractual confidentiality provisions, or other protections.
However, not every communication with Price Mediation is necessarily a confidential mediation communication. For example, an initial website inquiry, general request for information, scheduling communication, or intake communication may occur before mediation begins.
When mediation services are established, the parties' mediation agreement and applicable law govern mediation confidentiality.
4. When We May Share Information
Price Mediation does not sell, rent, trade, or disclose personal information to third parties for marketing or promotional purposes.
We may share information only as reasonably necessary to provide requested services, operate Price Mediation, or comply with legal obligations.
This may include trusted service providers that assist us with functions such as:
Case and client management
Electronic forms and document management
Scheduling
Email and communications
Telephone and SMS communications
Video conferencing
Electronic signatures
Payment processing
Accounting
Data storage and security
Website hosting and technology support
Service providers receive information only as reasonably necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security protections.
We may also disclose information:
At your direction or with your consent
As reasonably necessary to provide services you have requested
As reasonably necessary to communicate with other participants or authorized persons in connection with services
When required by applicable law or valid legal process, subject to mediation confidentiality or other applicable legal protections
When reasonably necessary to protect the rights, safety, security, or property of Price Mediation or others
Mobile and SMS Information
Mobile telephone numbers, SMS opt-in information, and consent to receive text messages will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Text-message originator opt-in data and consent are excluded from any other category of information sharing described in this Privacy Policy and will not be shared with third parties for their marketing or promotional purposes.
Information necessary to operate our text-messaging service may be provided to service providers that assist Price Mediation in delivering those communications. Such providers may use the information only as necessary to provide services on our behalf and are expected to maintain appropriate confidentiality and security protections.
This distinction is important for 10DLC compliance. Corvum specifically permits necessary operational service-provider access while requiring a clear exclusion for sharing mobile numbers and SMS opt-in/consent information for marketing or promotional purposes.
5. Text Messaging and SMS Communications
If you provide your mobile telephone number and consent to receive text messages from Price Mediation, we may send text messages concerning:
Your inquiry or intake
Appointments and scheduling
Reminders
Mediation sessions
Documents or information associated with requested services
Administrative communications
Other communications you have requested or authorized
Consent to receive text messages is not a condition of purchasing or receiving services from Price Mediation.
Price Mediation does not sell or share your mobile telephone number, SMS opt-in information, or consent with third parties or affiliates for marketing or promotional purposes.
Message frequency may vary. Message and data rates may apply, depending on your mobile carrier and service plan.
Opting Out of Text Messages
You may opt out of text-message communications at any time by replying:
STOP
or
UNSUBSCRIBE
to a text message from Price Mediation.
After your opt-out request is processed, you will no longer receive text messages from Price Mediation except for communications permitted or required to confirm or administer your opt-out or as otherwise permitted by law.
You may reply HELP for assistance or contact Price Mediation at:
6. Information Security
Price Mediation uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
We also use third-party technology and service providers to support secure communications, case management, document management, data storage, and other operational functions.
However, no website, email system, telephone system, text-messaging system, electronic transmission, or data-storage system can be guaranteed to be completely secure.
You should use appropriate care when transmitting particularly sensitive information electronically.
7. Data Retention
Price Mediation retains personal information for as long as reasonably necessary for the purposes for which the information was collected and as appropriate to:
Provide requested services
Administer ongoing matters
Maintain appropriate business and organizational records
Resolve disputes
Comply with contractual obligations
Meet applicable legal or regulatory requirements
Protect legitimate organizational interests
Retention periods may vary depending on the nature of the information and services involved.
When information is no longer reasonably necessary, Price Mediation may delete, destroy, de-identify, or otherwise dispose of the information consistent with applicable requirements and organizational practices.
8. Third-Party Services and Links
Price Mediation uses third-party technology and service providers to support its operations.
Our website, forms, emails, scheduling systems, communication systems, or other services may also contain links to independently operated third-party websites or services.
Third-party providers may maintain their own privacy policies, terms, and information-security practices. Price Mediation is not responsible for the privacy practices of independently operated third-party websites.
Nothing in this section permits the sale or sharing of mobile telephone numbers or SMS opt-in information or consent with third parties or affiliates for marketing or promotional purposes.
9. California Privacy Rights
California law provides certain individuals with rights concerning their personal information. The specific rights available depend upon the law applicable to the organization, the individual, and the particular information involved.
Price Mediation will respond to valid privacy requests in accordance with applicable California law.
Depending on the applicable law and circumstances, privacy-related requests may concern access to, correction of, or deletion of personal information maintained by Price Mediation.
To submit a privacy-related inquiry or request, contact:
We may request information reasonably necessary to verify your identity or authority to make a request before releasing, correcting, or deleting information.
Nothing in this section overrides applicable mediation confidentiality requirements, record-retention obligations, legal privileges, or other lawful reasons information may be retained.
10. Cookies and Website Information
Our website and technology providers may use cookies or similar technologies necessary for website operation, security, functionality, analytics, and user experience.
These technologies may collect information such as:
IP address
Browser and device information
Pages visited
Date and time of access
Referring website information
Website interaction and usage information
Price Mediation does not use mobile telephone numbers or SMS opt-in information or consent for third-party marketing or promotional purposes.
11. Children's Privacy
Price Mediation's public website and online intake services are intended for adults seeking information or services.
Price Mediation does not knowingly solicit personal information directly from children through its public website.
Information concerning children may nevertheless be provided by parents, guardians, parties, or other authorized persons when relevant to mediation or related services.
Information concerning children will be handled in accordance with this Privacy Policy, applicable agreements, mediation confidentiality requirements where applicable, and applicable law.
12. Your Choices and Communications Preferences
You may contact Price Mediation to request changes to certain communication preferences.
You may:
Unsubscribe from eligible email communications using the unsubscribe mechanism provided, where applicable
Opt out of SMS communications by replying STOP or UNSUBSCRIBE
Contact us regarding privacy concerns or communication preferences at info@pricemediation.org
Opting out of a particular type of communication may not prevent Price Mediation from sending communications reasonably necessary to administer an existing matter, comply with legal requirements, respond to a request, or provide services through another authorized communication method.
13. Changes to This Privacy Policy
Price Mediation may update this Privacy Policy periodically to reflect changes in our services, technology, information practices, or applicable requirements.
When the Privacy Policy is materially revised, the updated version will be posted with a revised effective date.
Continued use of our website or services following an update will be governed by the version of the Privacy Policy applicable at that time.
14. Contact Price Mediation
Questions, privacy requests, or concerns regarding this Privacy Policy or Price Mediation's handling of personal information may be directed to:
Price Mediation
Huntington Beach, California
Email: info@pricemediation.org
PRICE MEDIATION TERMS AND CONDITIONS
Effective Date: November 10, 2026
These Terms and Conditions (“Terms”) govern your use of the Price Mediation (“Price Mediation,” “PM,” “we,” “us,” or “our”) website, online forms, scheduling systems, text-messaging services, and other online services.
By using these services, submitting information to Price Mediation, or consenting to electronic communications, you acknowledge these Terms.
1. General Information
Price Mediation provides mediation, dispute-resolution, educational, consulting, and related services.
Information provided through our website, forms, communications, or other online resources is for general informational and administrative purposes unless otherwise expressly stated.
Use of the Price Mediation website or submission of an inquiry, intake form, email, text message, or other communication does not by itself establish a mediation relationship, attorney-client relationship, or other professional relationship.
A mediation relationship is established only when Price Mediation and the appropriate participants have agreed to proceed with mediation and any required agreements have been completed.
2. Price Mediation Does Not Provide Legal Representation
Price Mediation provides neutral mediation and related services.
Unless expressly agreed otherwise in writing for a separate service, Price Mediation does not represent either party in a mediation and does not act as an attorney for either party.
Information provided by Price Mediation should not be understood as individualized legal advice unless Price Mediation expressly agrees in writing to provide a service for which such advice is authorized.
Participants may seek advice from independent attorneys, financial professionals, tax professionals, therapists, or other appropriate professionals.
3. Intake and Information Submitted to Price Mediation
When submitting information through an intake form, screening form, scheduling system, website, email, or other communication, you agree to provide information that is accurate to the best of your knowledge.
Submission of information does not guarantee that Price Mediation will accept a matter or provide a particular service.
Price Mediation may need additional information before determining whether a service is appropriate or whether Price Mediation is able to assist.
Please do not submit information that has not been requested or that is not reasonably necessary for the purpose of your inquiry.
4. Mediation Confidentiality
California law provides substantial confidentiality protections for communications made for the purpose of, in the course of, or pursuant to a mediation.
However, contacting Price Mediation does not necessarily mean that mediation has begun or that every communication is a protected mediation communication.
When mediation services are established, confidentiality and the responsibilities of participants will be governed by applicable law and the parties’ Agreement to Mediate or other applicable written agreement.
These Terms do not replace or modify an Agreement to Mediate.
5. Electronic Communications
By providing an email address or other electronic contact information, you authorize Price Mediation to communicate with you electronically regarding your inquiry, intake, appointments, services, or other authorized matters.
Electronic communications can carry security and privacy risks. Although Price Mediation uses reasonable safeguards, no method of electronic communication can be guaranteed to be completely secure.
You are responsible for providing accurate contact information and notifying Price Mediation if your contact information changes.
6. SMS/Text Messaging Terms
If you provide a mobile telephone number and consent to receive text messages from Price Mediation, you authorize Price Mediation to send text messages relating to matters such as:
Inquiries and intake
Appointments and scheduling
Appointment reminders
Mediation sessions
Administrative communications
Documents or information concerning requested services
Other communications you have requested or authorized
Consent to receive text messages is not a condition of purchasing or receiving services from Price Mediation.
Message frequency may vary. Message and data rates may apply.
Price Mediation does not sell or share your mobile telephone number, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.
You may opt out of text messages at any time by replying:
STOP
or
UNSUBSCRIBE
You may reply HELP for assistance or contact:
7. Privacy
Price Mediation’s collection, use, storage, and disclosure of personal information is governed by the Price Mediation Privacy Policy.
By using our website or online services, you acknowledge that you have access to the Privacy Policy.
The Privacy Policy and these Terms should be read together, but they serve different purposes.
8. Third-Party Services
Price Mediation may use third-party platforms and service providers to support functions such as:
Intake and case management
Scheduling
Electronic forms
Telephone and text communications
Video conferencing
Electronic signatures
Payment processing
Document management
Email
Data storage and security
Your use of certain third-party platforms may also be subject to the applicable provider’s own terms and privacy practices.
Price Mediation is not responsible for independently operated third-party websites or services outside its reasonable control.
9. Scheduling and Appointments
Appointments are subject to availability and confirmation.
Submitting a request for an appointment does not necessarily mean that the appointment has been confirmed.
Any cancellation, rescheduling, deposit, or fee requirements applicable to a particular service will be communicated separately or included in the applicable service or mediation agreement.
10. Fees and Payments
Fees for mediation or other Price Mediation services are governed by the applicable written agreement, engagement terms, invoice, or other written communication concerning the service.
Website use or submission of an intake form does not itself obligate you to purchase services.
Where payment is required, you agree to provide accurate billing and payment information and to comply with the payment terms applicable to the service.
11. No Guarantee of Outcome
Price Mediation cannot and does not guarantee:
That a dispute will settle
That participants will reach an agreement
That any particular outcome will occur
That a court or other decision-maker will approve an agreement
The legal, financial, tax, or personal consequences of a proposed resolution
Mediation is a process through which participants may attempt to reach voluntary agreements.
Each participant remains responsible for decisions made during that process.
12. Website Content
Unless otherwise stated, content made available by Price Mediation through its website or online resources is provided for general informational purposes.
Information may not reflect every circumstance, legal development, or individual situation and should not be relied upon as a substitute for individualized professional advice when such advice is appropriate.
13. Intellectual Property
Unless otherwise indicated, website content, original forms, written materials, graphics, branding, and other original materials created by Price Mediation are owned by or licensed to Price Mediation and may be protected by copyright, trademark, or other applicable law.
Materials may be used for their intended personal or service-related purpose but may not be reproduced, sold, published, distributed, or commercially exploited without permission where such permission is required.
14. Acceptable Use
You agree not to use Price Mediation’s website, forms, communication systems, or other services to:
Submit knowingly false or misleading information
Attempt unauthorized access to accounts, systems, or information
Introduce malicious software or interfere with technology systems
Impersonate another person
Use Price Mediation’s systems for unlawful purposes
Misuse information obtained through Price Mediation’s systems
Price Mediation may restrict access to its online services when reasonably necessary to protect its systems, users, participants, or operations.
15. Availability of Online Services
Price Mediation does not guarantee that its website or electronic services will be continuously available or free from errors, interruptions, delays, or technical problems.
Price Mediation may modify, suspend, or discontinue online functions as reasonably necessary.
16. Limitation Regarding Third-Party Information
Information provided by another party, participant, professional, service provider, or third-party source may not have been independently verified by Price Mediation.
Participants remain responsible for evaluating information relevant to their own decisions and obtaining independent professional advice when appropriate.
17. Changes to These Terms
Price Mediation may update these Terms periodically to reflect changes in its services, technology, operations, or applicable requirements.
The current version will display its effective date.
Continued use of Price Mediation’s website or online services after revised Terms become effective constitutes use subject to the revised Terms.
18. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Nothing in these Terms is intended to alter rights, protections, privileges, confidentiality requirements, or obligations imposed by applicable mediation law or another governing written agreement.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
20. Contact Price Mediation
Questions regarding these Terms may be directed to:
Price Mediation
Huntington Beach, California
Email: info@pricemediation.org